{"id":22782,"date":"2021-12-08T06:59:56","date_gmt":"2021-12-08T06:59:56","guid":{"rendered":"https:\/\/sampingan.co.id\/?p=22782"},"modified":"2021-12-08T06:59:56","modified_gmt":"2021-12-08T06:59:56","slug":"chat-commerce-dan-fungsinya","status":"publish","type":"post","link":"https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya","title":{"rendered":"Chat Commerce, Fitur Menguntungkan Bagi Bisnis Online"},"content":{"rendered":"\n

Sampingan \u00e2\u0080\u0094<\/strong> Ketika membangun sebuah bisnis online<\/em>, ada banyak strategi digital yang perlu diadaptasi dan berbeda dengan strategi-strategi bisnis konvensional pada umumnya.<\/p>\n\n\n\n

Berbicara perkembangan bisnis online<\/em> dan seperti apa strategi pemasarannya tentu akan menjadi topik sendiri yang tidak akan ada habisnya. Namun yang pasti, apapun strategi digital yang dianggap berhasil untuk mengembangkan bisnis online<\/em>, kita tidak boleh sampai tertinggal.<\/p>\n\n\n\n

Salah satu strategi dalam membangun bisnis online<\/em> adalah dengan menyediakan fitur chat commerce <\/em>pada layanan bisnis Anda. Sudah pernah dengar tentang istilah yang satu ini?<\/p>\n\n\n\n

Apa Itu Chat Commerce<\/em>?<\/strong><\/h2>\n\n\n\n

Salah satu yang tidak boleh dilupakan oleh sebuah bisnis adalah tetap terhubung dengan pelanggan dan membangun kepercayaan pelanggan dalam prosesnya. Di antara maraknya pilihan platform e-commerce, chat commerce <\/em>bisa menjangkau pelanggan secara langsung. <\/p>\n\n\n\n

Chat commerce <\/em>adalah kegiatan e-commerce <\/em>yang dilakukan melalui platform messaging, <\/em>contohnya Facebook Messenger dan WhatsApp. Tujuan chat commerce <\/em>ini bertujuan untuk memberikan rekomendasi produk, pusat layanan pelanggan, memberikan informasi status pesanan, dan juga menumbuhkan kepercayaan konsumen atas bisnis kita.<\/p>\n\n\n\n

Fungsi dan Manfaat Chat Commerce<\/em> Bagi Bisnis<\/strong><\/h2>\n\n\n\n

Chat commerce <\/em>memiliki sejumlah keunggulan untuk sebuah bisnis, tidak hanya membantu mengembangkan bisnis namun juga mempererat hubungan dengan pelanggan. <\/p>\n\n\n\n

Berikut beberapa fungsi dan manfaat chat commerce <\/em>untuk bisnis yang perlu untuk Anda ketahui.<\/p>\n\n\n\n

1. Mempererat hubungan penjual dan pembeli<\/strong><\/h3>\n\n\n\n

Chat Commerce <\/em>bisa mentransformasi hubungan bisnis dengan konsumen, sehingga interaksi dan pengalaman belanja terasa lebih personal. Brand <\/em>juga akan lebih mudah membangun hubungan dengan pelanggan sehingga bisa berkelanjutan. Dengan chat <\/em>yang responsif, maka konsumen akan merasa lebih puas dengan pelayanannya.<\/p>\n\n\n\n

2. Pengalaman belanja yang aman<\/strong><\/h3>\n\n\n\n

Chat commerce <\/em>akan membuat pelayanan lebih personal dan interaktif sehingga pelanggan bisa berbelanja dengan nyaman. Admin chat commerce <\/em>juga bisa menjawab pertanyaan seputar produk dan juga memberikan produk yang sesuai dengan keinginan pelanggan.<\/p>\n\n\n\n

3. Update <\/em>untuk setiap Order<\/strong><\/h3>\n\n\n\n

Saat membeli produk secara online, <\/em>pelanggan akan bertanya-tanya mengenai status pemesanan, seperti apakah pembayaran bisa COD, barang sudah dikirim atau belum, permintaan nomor resi, dan lainnya. Jika brand bisa mengirimkan semua rekap dan menjawab pertanyaan pelanggan, maka hal ini akan meningkatkan kepercayaan pelanggan.<\/p>\n\n\n\n

Staf Pendukung Kelancaran Bisnis E-Commerce<\/em><\/strong><\/h2>\n\n\n\n

Itulah pengertian dari chat commerce <\/em>serta beberapa fungsi dan manfaatnya.<\/p>\n\n\n\n

Menjalani bisnis e-commerce<\/em> melibatkan banyak komponen seperti operasional bisnis pada umumnya. Diperlukan staf-staf andal untuk memastikan aktivitas e-commerce<\/em> berjalan dengan lancar. Agar operasi e-commerce<\/em> tidak terganggu, pelaku e-commerce<\/em> membutuhkan mitra staffing <\/em>tepercaya, seperti Sampingan Business. <\/p>\n\n\n\n

Melalui Sampingan Business, Anda dapat merekrut staf pendukung bisnis e-commerce<\/em> seperti admin penjualan, admin cs, dan kurir. Selain perekrutan, perusahaan juga dapat menggunakan platform Sampingan Business untuk mengelola kinerja, absensi, dan juga penggajian pekerja sesuai dengan regulasi daerah. Untuk informasi lebih lanjut, Anda dapat menghubungi tim Sampingan Business melalui link ini<\/a>.<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Sampingan \u00e2\u0080\u0094 Ketika membangun sebuah bisnis online, ada banyak strategi digital yang perlu diadaptasi dan berbeda dengan strategi-strategi bisnis konvensional pada umumnya. Berbicara perkembangan bisnis online dan seperti apa strategi pemasarannya tentu akan menjadi topik sendiri yang tidak akan ada habisnya. Namun yang pasti, apapun strategi digital yang dianggap berhasil untuk mengembangkan bisnis online, kita […]<\/p>\n","protected":false},"author":12,"featured_media":27452,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[778],"tags":[884,886],"class_list":["post-22782","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-bisnis-online","tag-chat-commerce"],"acf":[],"yoast_head":"\nChat Commerce, Fitur Menguntungkan Bagi Bisnis Online - Staffinc.co<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staffinc.co\/en\/wawasan\/news\/chat-commerce-dan-fungsinya\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chat Commerce, Fitur Menguntungkan Bagi Bisnis Online - Staffinc.co\" \/>\n<meta property=\"og:description\" content=\"Sampingan \u00e2\u0080\u0094 Ketika membangun sebuah bisnis online, ada banyak strategi digital yang perlu diadaptasi dan berbeda dengan strategi-strategi bisnis konvensional pada umumnya. Berbicara perkembangan bisnis online dan seperti apa strategi pemasarannya tentu akan menjadi topik sendiri yang tidak akan ada habisnya. Namun yang pasti, apapun strategi digital yang dianggap berhasil untuk mengembangkan bisnis online, kita […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya\" \/>\n<meta property=\"og:site_name\" content=\"Staffinc.co\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-08T06:59:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/staffinc.co\/wp-content\/uploads\/2023\/12\/ezgif.com-png-to-webp-converted-1.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t<meta property=\"og:image:height\" content=\"536\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Sampingan Business\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sampingan Business\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/staffinc.co\\\/wawasan\\\/news\\\/chat-commerce-dan-fungsinya#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/staffinc.co\\\/wawasan\\\/news\\\/chat-commerce-dan-fungsinya\"},\"author\":{\"name\":\"Sampingan Business\",\"@id\":\"https:\\\/\\\/staffinc.co\\\/en\\\/#\\\/schema\\\/person\\\/ddb7a3959edb151cc0db01cf8a677928\"},\"headline\":\"Chat Commerce, Fitur Menguntungkan Bagi Bisnis Online\",\"datePublished\":\"2021-12-08T06:59:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/staffinc.co\\\/wawasan\\\/news\\\/chat-commerce-dan-fungsinya\"},\"wordCount\":438,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/staffinc.co\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/staffinc.co\\\/wawasan\\\/news\\\/chat-commerce-dan-fungsinya#primaryimage\"},\"thumbnailUrl\":\"\",\"keywords\":[\"bisnis online\",\"chat commerce\"],\"articleSection\":[\"Staffinc News\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/staffinc.co\\\/wawasan\\\/news\\\/chat-commerce-dan-fungsinya#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/staffinc.co\\\/wawasan\\\/news\\\/chat-commerce-dan-fungsinya\",\"url\":\"https:\\\/\\\/staffinc.co\\\/wawasan\\\/news\\\/chat-commerce-dan-fungsinya\",\"name\":\"Chat Commerce, Fitur Menguntungkan Bagi Bisnis Online - Staffinc.co\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/staffinc.co\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/staffinc.co\\\/wawasan\\\/news\\\/chat-commerce-dan-fungsinya#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/staffinc.co\\\/wawasan\\\/news\\\/chat-commerce-dan-fungsinya#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2021-12-08T06:59:56+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/staffinc.co\\\/wawasan\\\/news\\\/chat-commerce-dan-fungsinya#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/staffinc.co\\\/wawasan\\\/news\\\/chat-commerce-dan-fungsinya\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/staffinc.co\\\/wawasan\\\/news\\\/chat-commerce-dan-fungsinya#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/staffinc.co\\\/wawasan\\\/news\\\/chat-commerce-dan-fungsinya#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Homepage\",\"item\":\"https:\\\/\\\/staffinc.co\\\/en\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Staffinc News\",\"item\":\"https:\\\/\\\/staffinc.co\\\/en\\\/post\\\/category\\\/news\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Chat Commerce, Fitur Menguntungkan Bagi Bisnis Online\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/staffinc.co\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/staffinc.co\\\/en\\\/\",\"name\":\"Staffinc.co\",\"description\":\"Outsourcing and Workforce Solutions in Indonesia\",\"publisher\":{\"@id\":\"https:\\\/\\\/staffinc.co\\\/en\\\/#organization\"},\"alternateName\":\"Staffinc.co\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/staffinc.co\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/staffinc.co\\\/en\\\/#organization\",\"name\":\"Staffinc Group\",\"alternateName\":\"Staffinc.co\",\"url\":\"https:\\\/\\\/staffinc.co\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/staffinc.co\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/staffinc.co\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/staffinc-07-1.png\",\"contentUrl\":\"https:\\\/\\\/staffinc.co\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/staffinc-07-1.png\",\"width\":119,\"height\":34,\"caption\":\"Staffinc Group\"},\"image\":{\"@id\":\"https:\\\/\\\/staffinc.co\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/staffinc.co\\\/en\\\/#\\\/schema\\\/person\\\/ddb7a3959edb151cc0db01cf8a677928\",\"name\":\"Sampingan Business\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8ef463e309e4375e4e9fe62c3d9bab0c1d4cac47243b08933e0f9ef334d78e70?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8ef463e309e4375e4e9fe62c3d9bab0c1d4cac47243b08933e0f9ef334d78e70?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8ef463e309e4375e4e9fe62c3d9bab0c1d4cac47243b08933e0f9ef334d78e70?s=96&d=mm&r=g\",\"caption\":\"Sampingan Business\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Chat Commerce, Fitur Menguntungkan Bagi Bisnis Online - Staffinc.co","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/staffinc.co\/en\/wawasan\/news\/chat-commerce-dan-fungsinya","og_locale":"en_US","og_type":"article","og_title":"Chat Commerce, Fitur Menguntungkan Bagi Bisnis Online - Staffinc.co","og_description":"Sampingan \u00e2\u0080\u0094 Ketika membangun sebuah bisnis online, ada banyak strategi digital yang perlu diadaptasi dan berbeda dengan strategi-strategi bisnis konvensional pada umumnya. Berbicara perkembangan bisnis online dan seperti apa strategi pemasarannya tentu akan menjadi topik sendiri yang tidak akan ada habisnya. Namun yang pasti, apapun strategi digital yang dianggap berhasil untuk mengembangkan bisnis online, kita […]","og_url":"https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya","og_site_name":"Staffinc.co","article_published_time":"2021-12-08T06:59:56+00:00","og_image":[{"width":640,"height":536,"url":"https:\/\/staffinc.co\/wp-content\/uploads\/2023\/12\/ezgif.com-png-to-webp-converted-1.webp","type":"image\/webp"}],"author":"Sampingan Business","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Sampingan Business","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya#article","isPartOf":{"@id":"https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya"},"author":{"name":"Sampingan Business","@id":"https:\/\/staffinc.co\/en\/#\/schema\/person\/ddb7a3959edb151cc0db01cf8a677928"},"headline":"Chat Commerce, Fitur Menguntungkan Bagi Bisnis Online","datePublished":"2021-12-08T06:59:56+00:00","mainEntityOfPage":{"@id":"https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya"},"wordCount":438,"commentCount":0,"publisher":{"@id":"https:\/\/staffinc.co\/en\/#organization"},"image":{"@id":"https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya#primaryimage"},"thumbnailUrl":"","keywords":["bisnis online","chat commerce"],"articleSection":["Staffinc News"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya#respond"]}]},{"@type":"WebPage","@id":"https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya","url":"https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya","name":"Chat Commerce, Fitur Menguntungkan Bagi Bisnis Online - Staffinc.co","isPartOf":{"@id":"https:\/\/staffinc.co\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya#primaryimage"},"image":{"@id":"https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya#primaryimage"},"thumbnailUrl":"","datePublished":"2021-12-08T06:59:56+00:00","breadcrumb":{"@id":"https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya#primaryimage","url":"","contentUrl":""},{"@type":"BreadcrumbList","@id":"https:\/\/staffinc.co\/wawasan\/news\/chat-commerce-dan-fungsinya#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Homepage","item":"https:\/\/staffinc.co\/en"},{"@type":"ListItem","position":2,"name":"Staffinc News","item":"https:\/\/staffinc.co\/en\/post\/category\/news"},{"@type":"ListItem","position":3,"name":"Chat Commerce, Fitur Menguntungkan Bagi Bisnis Online"}]},{"@type":"WebSite","@id":"https:\/\/staffinc.co\/en\/#website","url":"https:\/\/staffinc.co\/en\/","name":"Staffinc.co","description":"Outsourcing and Workforce Solutions in Indonesia","publisher":{"@id":"https:\/\/staffinc.co\/en\/#organization"},"alternateName":"Staffinc.co","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/staffinc.co\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/staffinc.co\/en\/#organization","name":"Staffinc Group","alternateName":"Staffinc.co","url":"https:\/\/staffinc.co\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/staffinc.co\/en\/#\/schema\/logo\/image\/","url":"https:\/\/staffinc.co\/wp-content\/uploads\/2023\/09\/staffinc-07-1.png","contentUrl":"https:\/\/staffinc.co\/wp-content\/uploads\/2023\/09\/staffinc-07-1.png","width":119,"height":34,"caption":"Staffinc Group"},"image":{"@id":"https:\/\/staffinc.co\/en\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/staffinc.co\/en\/#\/schema\/person\/ddb7a3959edb151cc0db01cf8a677928","name":"Sampingan Business","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/8ef463e309e4375e4e9fe62c3d9bab0c1d4cac47243b08933e0f9ef334d78e70?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/8ef463e309e4375e4e9fe62c3d9bab0c1d4cac47243b08933e0f9ef334d78e70?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8ef463e309e4375e4e9fe62c3d9bab0c1d4cac47243b08933e0f9ef334d78e70?s=96&d=mm&r=g","caption":"Sampingan Business"}}]}},"_links":{"self":[{"href":"https:\/\/staffinc.co\/en\/wp-json\/wp\/v2\/posts\/22782","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staffinc.co\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staffinc.co\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staffinc.co\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/staffinc.co\/en\/wp-json\/wp\/v2\/comments?post=22782"}],"version-history":[{"count":0,"href":"https:\/\/staffinc.co\/en\/wp-json\/wp\/v2\/posts\/22782\/revisions"}],"wp:attachment":[{"href":"https:\/\/staffinc.co\/en\/wp-json\/wp\/v2\/media?parent=22782"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staffinc.co\/en\/wp-json\/wp\/v2\/categories?post=22782"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staffinc.co\/en\/wp-json\/wp\/v2\/tags?post=22782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}