CX Professionals for Better Customer Experience

Contact center dan telesales dirancang untuk kualitas konsisten, respons terukur, serta kepuasan pelanggan dan penjualan yang terjaga dalam skala besar.

What Do You Get from Our CX Services?

Telesales and Contact Center Professional Workforce

Trained professionals for frontline customer interaction, from service to offers and sales.

Omnichannel System Integrated

Integrated systems for omnichannel customer support

Connected Workflows

Connected workflows across customer service and business operations

CX Solutions Tailored to Your Industry

Flexible options that fit your needs and operational scale.
BPO - Staffinc CX
Contact Centre
Omnichannel customers support designed for responsiveness, consistency, and service quality
telemarketing
Telemarketing
Outbound customer engagement covering outbound sales, lead scraping, and software monitoring, designed to support acquisition, conversion, and retention goals.
desk
Desk Collection
Improve collection performance through structured customer engagement and trained collection agents.

Why Choose Staffinc CX?

Here’s why companies choose us

Rapid Deployment

CX support ready to step in fast and tackle your business challenges.

1,000,000+ Selected Workers

Curated, screened, and trained for direct customer interaction.

Available in 350 Cities Across Indonesia

Nationwide operational support for distributed customer service operations.

Omnichannel Ready

One team handling your customers across WhatsApp, Instagram, Facebook, phone, and email.

Staffinc CX Scope

Every component of your CX operation, built to perform consistently
Rekrutmen
People Management

Drives workforce productivity and retention through streamlined recruitment, management, and payroll delivery.

Manajemen
Project Management

Keeps projects on track with clear frameworks, training, and risk monitoring.

Transisi
Systems

Unifies Omni-Channel, Tele Cloud, and Staffinc Suite in one integration.

Tunjangan
Locations & Facilities

Provides ready-to-use workspaces, infrastructure, and facilities.

Staffinc CX FAQ

What services does Staffinc CX offer?

Staffinc CX provides customer service, contact centre, inbound/outbound calls, telesales, telemarketing, and KYC/verification.

Yes. Services can be customised based on the number of agents, channels, operating hours, volume, and KPIs.

Yes. Operating hours, including extended hours or night shifts, can be arranged according to the scope and agreement.

Service quality is monitored through KPIs, QA, performance monitoring, and regular reporting.

Contact Staffinc CX to discuss your scope, volume, targets, and operational needs.

Check Out Our Other Services

Manpower Outsourcing


Pre-vetted workers from multiple industries, matched to your operational needs, with their performance tracked along the way.

Pre-vetted workers from multiple industries, matched to your operational needs, with their performance tracked along the way.

Business Process Outsourcing

BPO covers end-to-end business processes such as sales and marketing, customer service, and facility management, strengthening your operations so your business can focus on its core activities.

Multi-channel CX operations built for consistent quality, responsive service, and measurable satisfaction at scale.
We manage your sales operations, not just supply the reps. Consistent execution nationwide, measured by the revenue it delivers.
Security, maintenance, and technical operations managed to ensure uptime and operational continuity.

Human Resource Information System

HRIS (Human Resource Information System) is a technology-based system for managing your workforce, administration, payroll, and other operational processes in one centralized, automated place.

One platform to manage your workforce, from attendance and shift management to payroll. Customizable, and adaptive to regulations and other compliance factors.

Support


All other activities provided by Staffinc to support maximum workforce productivity

Flexible equipment rental to maximize worker performance, from laptops and phones to any other equipment your operation needs.
A wide variety of items for your office needs can be sourced, from office supplies to more advanced industrial requirements.

Our Clients

Companies that have trusted Staffinc
Contact Us
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